Contact
Support
Questions about your account, FP, a game or a prediction? Email us.
Write in English or Traditional Chinese. Send it from the email address on your fliiick account, or include that address, so we can find your account.
Email supportWe will never ask for your password or a verification code. Never send them to anyone.
Quick answers
Can't sign in?
Sign in the way you did the first time: Apple, Google or email. With an email and password, choose Forgot password? on the sign-in screen to set a new one.
Go to sign inDeleting your account
In the app, open Settings from your profile and choose Delete account. It permanently deletes your account and data and can't be undone.
Open SettingsWhat is FP?
fliiick Points are platform reward points. FP has no cash value, cannot be purchased, sold, or withdrawn for money — only earned and used inside fliiick.
Reporting a person or content
In the app, use Report: long-press another member's message, or tap Report on a profile or a Discover post. Follow your reports, and any notice or appeal about your own content, in Settings > Safety. You can also email us the username or squad name, what happened and roughly when. A screenshot helps.
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